Car accident intake for El Paso firms.
Car crash inquiries arrive at all hours, often from a phone at the roadside, the urgent care or the body shop. Casestead answers every car accident inquiry to your firm in about a minute, day or night, and books qualified people with your intake team in El Paso.
What the reply desk asks
Qualifying questions come from your firm's written criteria. For car accident inquiries, firms usually ask for:
- Date and place of the crash
- Whether police came and a report number exists
- Injuries and where they were treated
- The other driver's insurer, if known
- Whether the person already has a lawyer
- Best time and channel to reach them
Why the first minute matters
People in a crash often contact several firms the same day, usually from a phone and often in the evening. The firm that answers about the person's own crash first, and books a time with intake, is usually the one that gets the consult.
Follow-up
When a consult was booked but the person did not sign, the follow-up draft refers to their crash and their treatment, and your intake lead approves it before it goes out.
Texas context for intake
The general limitation period for personal-injury negligence claims in Texas is 2 years. Inquiries about older incidents are flagged for a lawyer instead of being booked like a new case.
Texas follows modified comparative fault with a 51% bar: a claimant more at fault than the other side generally recovers nothing.
General rules for context only, not legal advice. Exceptions apply (minors, government defendants, discovery rules, recent amendments). Your firm's lawyers decide.
Questions
Do you work with car accident firms in El Paso?
Yes, one personal-injury firm per metro, by application. Applications from El Paso are read in the order they arrive.
Does the system tell people whether they have a case?
No. It replies about the person's inquiry, asks the questions in your firm's written criteria and books them with your intake team. A lawyer decides on representation.
What happens with crashes from years ago?
Older incidents are flagged for a lawyer to review instead of being booked like a new case, because limitation periods may be close or past.
Other case types in El Paso
- Truck accidents
- Motorcycle crashes
- Slip and fall
- Dog bites
- Workplace injuries
- Premises liability
- Rideshare accidents
- Pedestrian injuries
- All intake for El Paso