Case types  ·  Auto accidents

Car accident intake for personal-injury firms.

Car crash inquiries arrive at all hours, often from a phone at the roadside, the urgent care or the body shop. Casestead answers every inquiry in about a minute and books qualified people with your intake team.

What the reply desk asks

• Date and place of the crash
• Whether police came and a report number exists
• Injuries and where they were treated
• The other driver's insurer, if known
• Whether the person already has a lawyer
• Best time and channel to reach them

Why the first minute matters

People in a crash often contact several firms the same day, usually from a phone and often in the evening. The firm that answers about the person's own crash first, and books a time with intake, is usually the one that gets the consult.

Follow-up

When a consult was booked but the person did not sign, the follow-up draft refers to their crash and their treatment, and your intake lead approves it before it goes out.

Questions

By metro