Case types  ·  Rideshare accidents

Rideshare accident intake for personal-injury firms.

Rideshare crashes add questions about which policy applies, and the inquiries often come late at night. Casestead answers every inquiry in about a minute and books qualified people with your intake team.

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What the reply desk asks

Why the first minute matters

Rideshare crashes cluster around nights and weekends, when most intake teams are off. Answering in about a minute at 1 a.m., and booking the call for the morning, keeps the inquiry with your firm.

Follow-up

Unsigned rideshare consults get a follow-up draft referring to their crash, for your intake lead to approve.

Questions

Does it handle inquiries from rideshare drivers too?

Your criteria decide. The reply desk asks whether the person was a passenger, a driver or another motorist and books or declines accordingly.

What happens to messages that arrive at 2 a.m.?

They get a reply in about a minute, and qualified people are booked into your intake team's next open slot.

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