Case types  ·  Motorcycle crashes

Motorcycle crash intake for personal-injury firms.

Riders and their families often reach out from the hospital, and often after hours. Casestead answers every inquiry in about a minute and books qualified people with your intake team.

What the reply desk asks

• Date and place of the crash
• Injuries and current treatment
• Whether police came
• Other vehicles involved
• Who is writing: the rider or a family member
• Whether they have a lawyer

Why the first minute matters

Motorcycle crashes often mean serious injuries, so the first message frequently comes from a spouse or parent at the hospital. A calm reply in about a minute, and a booked call, keeps that family from moving on to the next firm.

Follow-up

Family members who booked but did not sign get a follow-up draft that acknowledges the situation, approved by your staff before it is sent.

Questions

By metro