Dog bite intake for personal-injury firms.
Dog bite inquiries often come from parents, and they want to talk to someone the same day. Casestead answers every inquiry in about a minute and books qualified people with your intake team.
What the reply desk asks
- Date and place of the bite
- Who was bitten, and their age if a child
- Whether the owner is known
- Medical treatment and any animal control report
- Photos of the injury
- Whether they have a lawyer
Why the first minute matters
A parent writing about a bitten child is anxious and will keep searching until someone answers. A reply in about a minute and a booked time with your intake team is often what decides where they go.
Follow-up
Parents who booked but did not sign get a short follow-up draft, approved by your staff.
Questions
Does the system ask for medical records?
No. It asks only the qualifying questions your firm sets, such as whether the person was treated. Case files and medical records are never part of the engagement.
Can inquiries involving children be handled differently?
Yes. Your criteria can route them to a specific person on your intake team.
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